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UFO Core Platform Terms of Use

1. Purpose

These Terms of Use govern access to and use of the UFO Core platform (hereinafter, the “Platform”), a FinTech-in-a-Box solution that enables enterprise clients to configure, operate, and automate origination, evaluation, management, and monitoring processes for financial products.

1.1. Nature of the Service

UFO acts exclusively as a technology provider. It is not a financial institution, does not collect funds from the public, and does not make final credit decisions.

All business, risk, approval, or rejection decisions are the sole responsibility of the Client.

1.2. Authorized Users

Access to the Platform is limited to users authorized by the Client through individual credentials.

The Client is responsible for:

  • The accuracy of the information entered

  • Access and role management

  • Proper use of the Platform by its users

1.3. Permitted Use and Prohibitions

The Client agrees to:

  • Use the Platform in compliance with the law

  • Not perform reverse engineering

  • Not use the Platform for unlawful activities

  • Not affect the availability or security of the system

1.4. Artificial Intelligence and Automation

The Platform may include automation components, business rules, and AI models.

The Client acknowledges that:

  • Results are assistive and non-deterministic

  • UFO does not guarantee specific financial outcomes

  • The Client must validate and supervise automated decisions

1.5. Availability and Support

UFO will make reasonable efforts to ensure Platform availability, without guaranteeing uninterrupted operation.

Service levels (SLAs), support, and maintenance will be defined contractually.

1.6. Intellectual Property

The Platform, including its code, architecture, models, and documentation, is the exclusive property of UFO.

The Client is granted a limited, non-exclusive, non-transferable license for the duration of the contractual relationship.

1.7. Liability

UFO shall not be liable for:

  • Client financial losses

  • Business or credit decisions

  • Client regulatory non-compliance

UFO’s liability is limited to what is expressly agreed in the contract.

1.8. Suspension and Termination

UFO may suspend access in cases of:

  • Misuse

  • Contractual breach

  • Security or legal risks

1.9. Governing Law

These Terms are governed by the laws of the country in which the entity owning UFO Core is legally incorporated.

Personal Data Processing Agreement (FinTech LATAM DPA)
4.1. Parties

Data Controller: The Client
Data Processor: UFO Core / Near Nexus

4.2. Purpose of the DPA

This DPA governs the processing of personal data carried out by UFO on behalf of the Client within the framework of the use of the Platform.

4.3. Scope of Processing

UFO may process personal data for:

  • Storage

  • Processing

  • Automation

  • Analytics and scoring

All in accordance with the Client’s instructions.

4.4. UFO Obligations

UFO agrees to:

  • Process data only in accordance with Client instructions

  • Implement technical and organizational security measures

  • Not use data for its own purposes

  • Notify security incidents

4.5. Client Obligations

The Client guarantees:

  • Having obtained the necessary authorizations

  • Compliance with applicable regulations

  • Responsibility before data subjects and authorities

4.6. Sub-processors

UFO may use technological sub-processors, ensuring adequate levels of protection.

4.7. International Transfers

The Client authorizes international data transfers necessary for service provision, in accordance with applicable law.

4.8. Termination

Upon termination of the relationship, UFO will delete or return the data as contractually agreed.

4.9. Liability

Each party shall be responsible for breaches attributable to its role.

5. Final Provisions

These documents must be complemented by the commercial agreement and may be updated in accordance with regulatory and business developments.

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